Shipping & Returns
Delivery and returns, in one place.
RM7 West Malaysia
RM18 East Malaysia
Single cards totalling RM500 and above, within Malaysia
7 days from delivery, for wrong, damaged or defective items
Shipping
| Region | Fee per order |
|---|---|
| West Malaysia | RM7 |
| East Malaysia | RM18 |
| Single cards totalling RM500 and above | Free within Malaysia |
- Heavier or bulky items (sealed products, bundles, display cases) may cost more. Fees depend on weight, package size, location and courier. We will tell you before you pay.
- High-value cards may get extra protective packaging.
- Overseas: Malaysia only for now. Email us and we will look at your request case by case.
Returns & refunds
Collectibles are final sale once an order is complete, with a few exceptions.
We will help if
- You received the wrong item.
- Your item was damaged in delivery.
- Your item has a verified defect.
- Your item is very different from its description.
How to ask
- Check your parcel within 7 days of delivery.
- Email us your order number and photos or videos of the item and the package. An unboxing video helps.
- We review your case.
- We reply with the outcome.
What is not covered
- Change of mind, or a price change after you buy.
- Unlucky pulls from sealed products. Contents are random and set by the manufacturer.
- Small card imperfections: minor scratches, print lines, cutting or centering differences, light edge whitening.
Questions? Email hello@battleofthecoast.com or see our FAQ.
Full policy wording
Battle of the Coast Enterprise (202603233617 (RA0139152-M)) is committed to providing authentic collectible products and handling every order with care.
Due to the nature of collectible products, including trading cards, card games, hobby collectibles, limited-edition items, accessories and related merchandise, all purchases are considered final once completed, except for cases involving confirmed defects, incorrect items, or damage caused before delivery.
Eligible cases: the item received is incorrect or different from the confirmed order; the item received is damaged during delivery; the item has a verified manufacturing defect that affects its intended use; or the item received is proven to be significantly different from the product description provided.
All requests must be submitted within 7 days from the date of delivery. Each case is reviewed individually based on the information provided.
By placing an order with Battle of the Coast Enterprise (202603233617 (RA0139152-M)), customers acknowledge and agree to the terms stated in this policy.